We live in a digital world where people use multiple ways to communicate. Let’s be honest – WebEx, Zoom or Skype were introduced to masses way before the Covid-19 struck. One would imagine that we have had enough time to familiarise ourselves with the tools. Or have we?

Learn how to use your laptop first.

How many meetings do you need to join to learn how to connect your audio and video?

“Where is the mute button?”

“Does anyone know how to share the screen?”

Seriously? After four weeks of working from home?

Connect to the Internet

The meeting starts, and sure enough, someone sends you a text:

“The meeting link doesn’t work! How can I join?”

Urgh! Have you connected your laptop to the WiFi? There you go…

The mystery of the VPN

“Does anyone know how I connect to VPN?”

“My VPN is so slow today. Is that normal?”

I don’t think this will ever be sorted. Many have tried…

Start using headphones with microphone

Laptop mic will pick up all the sounds from your surroundings – your barking dog, shouting neighbour, rumbling washing machine etc. Did you know that? That’s why headsets with mics where invented. Have I just changed your life?

Mute your mic when not talking

“Guys, can you put your mics on mute please?” again and again and again and again and again and again…

I haven’t found training material that’s good enough to teach people what is the purpose of the MUTE button and how to use it. If anyone has any success in that PLEASE give me a shout!

Please feel free to join the rant and share what’s frustrates you the most about remote meetings. No swear words, please!