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Some say that principles of a quality management system differ when it comes to the importance. Yesterday it was all […]
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Last year I collaborated with teams and individuals, assembly operators and CEOs, public servants and entrepreneurs. It may surprise you, […]
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We wish all our Friends, Colleagues and Business Partners Merry Christmas and Happy New Year!
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How would you measure problem awareness in your business? Let’s take the simplistic “pyramid of problem awareness” as a reference. […]
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In the era of overwhelming written and pictorial communication, the spoken word is a game-changer. You can measure the calibre of […]
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My recent post about the dangers of problem solving has attracted thousands of readers. I have never expected to receive […]
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Problem solving is easy. You know where you were before issues cropped out. That’s your reference point. All you have […]
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Strategic drift hit companies that cannot keep up with the changing business environment. It occurs when the business strategy is […]
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A quick note to all of the Thomas Cook staff who are on a lookout for a new job. We […]
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The magic wand to reach excellence in business does not exist. What does exist though, is a proven, systematic approach […]
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