Problem solving is easy. You know where you were before issues cropped out. That’s your reference point. All you have to do now is to go back by fixing what’s broken. How hard can it be?
Fixing problems may be a necessity, but there are factors that should be considered before things go out of control. Here are the dangers of a long term problem solving strategy.
16 dangers of problem solving
1. Consumes resource required for business growth
2. Impacts business performance
3. Generates cost instead of the potential for revenue
4. Sabotage decision making process short and long term
5. Promotes a reactive mindset rather than proactivity
6. Firefighting can never be good
7. Quick results may create a false impression of superiority over improvement
8. Can be celebrated for wrong reasons (remember – you are still where you were before the problem occurred)
9. Is often confused with the improvement process
10. There are more “experts” in problem solving than in the continuous improvement
11. Moving away from problem solving to continuous improvement requires leaving the comfort zone. It’s a step too far for many.
12. When embedded in the company culture it’s making virtually no room for new initiatives
13. Should never form a part of a long term business strategy
14. Training in problem solving is often delivered in isolation from continues improvement techniques.
15. People who can solve problems are expected to know how to lead improvement projects.
16. Lack of thorough investigation of the root causes lead to repeated problems
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